Strategy and values

We are a uniquely balanced insurer with a powerful brand, strong balance sheet and plenty of room to grow.

We believe that building balance between catastrophe-exposed business and less volatile local specialty business gives us opportunities for profitable growth throughout the insurance cycle.

Our success is due to our long-held strategy:

  • to use our underwriting expertise in Bermuda and London to write larger premium, volatile or complex risks;
  • to build distribution in the UK, Europe, USA and Asia for our specialist retail products;
  • to protect and nurture our distinctive culture by recruiting the best people, and by focusing on organic growth.

Building balance – a mutually beneficial relationship

Total Group controlled income for 2017
100% = £2,833 million
Big-ticket business
  • Larger premium, globally traded, catastrophe exposed business written mainly through Hiscox London Market and Hiscox Re & ILS.
  • Shrinks and expands according to pricing environment.
  • Excess profits allow further investment in retail development.
Retail business
  • Smaller premium, locally traded, less volatile business written mainly through Hiscox Retail.
  • Growth between 5-15% per annum.
  • Pays dividends.
  • Specialist knowledge differentiates us and investment in brand builds strong market position.
  • Profits act as additional capital.
Large property
Specialty – terrorism, product recall
Marine and energy
Small commercial
Tech and media casualty
Art and private client
Small property
Specialty – kidnap and ransom, contingency, personal accident

Our strategy in practice

  • Our diversity by product and geography means we can adapt to market conditions and gives us opportunities for profitable growth throughout the insurance cycle.
  • We consistently invest in our brand to build a strong market position.
  • We focus on niche, market-leading products and services that differentiate us.
  • We have a history of disciplined financial and capital management to maximise profitable performance.
  • We have built a reputation for being a great company with great people and great relationships by doing business according to our values.
Gross premiums written at 100% level
Hiscox Re & ILS
Hiscox London Market
Hiscox UK & Ireland
Hiscox Europe
Hiscox Special Risks
Hiscox USA



Our values

Our core values underpin a reputation we have earned for integrity and decent behaviour in everything we do, which we firmly believe is good for the morale of staff and for the results of the business.

Hiscox values

The Hiscox Values

Challenging convention