Strategy and values

We are a uniquely balanced insurer with a powerful brand, strong balance sheet and plenty of room to grow.

We believe that building balance between catastrophe-exposed business and less volatile local specialty business gives us opportunities for profitable growth throughout the insurance cycle.

Our success is due to our long-held strategy:

  • to use our underwriting expertise in Bermuda and London to write larger premium, volatile or complex risks;
  • to build distribution in the UK, Europe, USA and Asia for our specialist retail products;
  • to protect and nurture our distinctive culture by recruiting the best people, and by focusing on organic growth.

Building balance – a mutually beneficial relationship

Strategic focus 2020

Our strategy in practice

  • Our diversity by product and geography means we can adapt to market conditions and gives us opportunities for profitable growth throughout the insurance cycle.
  • We consistently invest in our brand to build a strong market position.
  • We focus on niche, market-leading products and services that differentiate us.
  • We have a history of disciplined financial and capital management to maximise profitable performance.
  • We have built a reputation for being a great company with great people and great relationships by doing business according to our values.
Total Group controlled income

Our values

Our core values underpin a reputation we have earned for integrity and decent behaviour in everything we do, which we firmly believe is good for the morale of staff and for the results of the business.

Hiscox Values and Purpose 2019