Cookies policy

1. About us

In this cookie policy references to 'we' or 'us' or 'our' or 'Hiscox' are to:

  • Hiscox Ltd, company number 38877, registered address: Wessex House, 4th Floor, 45 Reid Street, Hamilton HM12, Bermuda.
  • Hiscox Underwriting Group Services Limited, company number 04137419, registered address: 1 Great St Helens, London EC3A 6HX.
  • Hiscox Europe Underwriting Limited, company number 06712051, registered address: 1 Great St Helens, London EC3A 6HX.

Please note that from 1st January 2019, Hiscox S.A. will take over the operations of Hiscox Europe Underwriting Limited listed above.

The registered address of Hiscox S.A. is 35F Avenue JF Kennedy, L-1855 Luxembourg, company number B217018.

When using our websites, this cookie policy should be read alongside, and in addition to, the Website terms and conditions and our privacy policy.

2. What are cookies?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies for a variety of reasons, such as to:

  • estimate our audience size and usage patterns;
  • track your preferences;
  • speed up your searches;
  • recognise you when you return to our website;
  • allow you to use our website in a way that makes your browsing experience more convenient; and
  • improve and update our website.

3. Different types of cookies

These are cookies that are required for the operation of a website. They include, for example, cookies that enable users to log into secure areas of a website, use a shopping cart or make use of e-billing services. 

CloudFlare

Cookie name

Purpose

Expires

__cfduid

Cookie assoiated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

a year

Drupal

Drupal is the content management system (CMS) that we used to build the website.

Cookie name

Purpose

Expires

bb2_screener_

This cookie is solely used for the security of the website and is not used for marketing purposes. The cookie records your IP address and the time of your most recent visit. It is used to determine whether a request comes from a spammer who is rotating through different IP addresses. In order to ensure your security, our pages perform so-called 'token checks', making it extremely difficult for automated software ('bots') to send unsolicited messages ('spam') to this site. If you opt out of this site's cookie, then this site is unlikely to work properly.

When session ends

These are used to recognise users when they return to a website. They enable the personalisation of content, the recognition of users and remember user preferences (for example, their choice of language or region). 

Drupal

Drupal is the content management system (CMS) that we used to build the website.

Cookie name

Purpose

Expires

has_js

When a browser renders a page generated by Drupal, a piece of JavaScript is executed which adds a cookie (has_js=1). This allows Drupal to generate different markup depending on whether the user agent is capable of executing JavaScript or not.

When session ends

SESSxxx

This cookie is used for authentication, prevent user to have to re-login during a session.

When session ends

Others

These are the cookies set up by Hiscox to perform certain function of the websites

Cookie name

Purpose

Expires

hiscox.userHasAcceptedCookies

This cookie stores a boolean value to control the hide/show of the cookie acceptance overlay in the site

When session ends

cookieReg

This cookie stoires a boolean value to control the hide/show of the cookie acceptance overlay in the site

When session ends

SequelSecureCookie

Security session cookie with limited lifetime to avoid session hijacking. No data is saved anywhere once the cookie expires. Keeps a hash with the browser and session to compare to when a new request arrives to the server.

When session ends

popup_message_displayed

This cookie is used to control the hide/show of the pop up message. Only a random string of number is stored.

When session ends

__atuvc

This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.

a year

__atuvs

This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. This is believed to be a new cookie from AddThis which is not yet documented, but has been categorised on the assumption it serves a similar purpose to other cookies set by the service.

27 minutes

94a87d6d50653bf88a3ab2b0082b4bf9

This is a session cookie, it ends when the browsing session end.

When session ends

These types of cookies allow providers to recognise and count the number of visitors and to see how visitors move around their website when they are using it. This assists providers in improving the way their website works, for example, by ensuring that users are finding what they are looking for easily.

Google Analytics

Google Analytics is a web analytics service provided by Google, Inc. Google Analytics sets cookies in order to allow us to evaluate and report on the use of our website. It is widely used across the web and all data is anonymised meaning the cookies carry no personally identifiable information. These cookies help us to understand our visitor's behaviour and allow us to make improvements to better our user's experience. It's a win-win relationship.

Cookie name

Purpose

Expires

_ga

This cookie name is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

2 years

_gid

This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.

a day

More info on Google Analytics cookie usage: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage (external link)

Tealium

TealiumiQ is a tag management system used to manage the technology used across our website, such as our analytics tools, survey tools, marketing, testing and targeting tools.

Cookie name

Purpose

Expires

utag_main

The utag_main cookie is a cookie set by Tealium to enable us to use their tag manager solution.

The utag_main cookie is a first-party cookie provided by Tealium. This cookie is used to record a time stamp of when you visit to our site has started, the number of pages you have viewed, the number of visits you have had to our site and a unique ID.

This information is used within our analytics tools to enrich the data we’re collecting about your visit on the website to help us understand our visitors usage of the site to provide a better user experience.

a year

More info on Tealium: https://community.tealiumiq.com/t5/iQ-Tag-Management/Tealium-Cookies/ta-p/138 (external link)

When you visit our website you may notice some cookies that are not related to us. When you visit a page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We do not control the setting of such cookies and we advise you to check the third-party websites for more information about these cookies and how to manage them.

To disable all targeted Hiscox adverts on other companies' websites, please visit Your Online Choices (external link) where you will be able to opt out of the Microsoft, Amazon, Google, AppNexus, Turn, Facebook and Twitter Advertising networks. Please note, by opting out of the Advertising networks listed, this will disable targeted adverts for Hiscox and any other companies that use these networks.

Hiscox uses suppliers that may set cookies on our website in order to deliver various services. 

Cookie name

Purpose

ouid / loc / xtc / bt2 / mus / uid / uvc / di2 / vc

These cookies are owned by Addthis. AddThis provides web widgets that site owners embed into their pages or other content, to enable visitors to create and share links to the content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. It has also recently been reported that Addthis makes use of experimental browser and canvas fingerprinting techniques, which enables tracking of visitors without the use of cookies. These techniques also mean that most browser privacy settings are bypassed.

lidc / bscookie / visit

These cookies are owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.

LOGIN_INFO / SID / HSID / demographics / VISITOR_INFO1_LIVE / APISID / GPS / SSID / YSC / SAPISID

These cookies are from YouTube, which is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

lang

This cookie is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies.

lu

This cookie is owned by Facebook, which is the world's largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies. Used to manage the login process, remembers user on return visit if they choose to stay logged in.

AWSELB / ASP.NET_SessionId

These cookies are from Investis, which provides range of tools, feeds and data visualisation solutions for our financial tools under the Investor's section. These cookies are storing the session cookies which enable the functionality of the tools.

__utmt_sys / __utmt_site / __utma / __utmc / __utmz / __utmb / JSESSIONID

These cookies are frome PeopleClick, which provides the career application platform for us.

4. Manage your cookie preferences

To limit or block the cookies which are set by Hiscox, you can amend your browser’s privacy settings. The Help function within your web browser will explain how this is done.

Visit www.aboutcookies.org to find out how to limit or block cookies on an array of different browsers. There are details on how to delete cookies as well as general information about them. For information on how to do this on your mobile phone you will need to refer to the manufacturer’s guide. Please be aware that if you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work if you choose to limit or block cookies.

5. Changes to this policy

We may update this cookie policy from time to time to ensure that it remains accurate. Please check back regularly so you are fully aware of any changes.

This cookie policy was last updated on: 24th May 2018.

6. Questions

If you have any questions or if you would like to find out more about this cookie policy, please contact us at: [email protected].