Graduate programme - UK

Our London Market Operations team is an expert support team that continuously improves processes and drives exceptional service across our business. As operational efficiency is key to reducing cost and driving increased performance, the team play an integral part in contributing to the overall success of the Hiscox London Market strategy.

Your time as an Operations Graduate will be spent developing a detailed knowledge of how our business runs and is the ideal place to start your career with Hiscox. You’ll be joining a young and ambitious team, where team members strive for improvement and to seize opportunities to contribute to the success of the business. The Operations team are always open to new ideas, fostering an environment where everyone has the confidence to speak up when they see a need for change. 

As an Operations Graduate you can expect to:

• Make a real contribution to the team you’re in, working on challenging projects and developing a full understanding of the wider Operations function
• Work on both big and small change initiatives. Providing you with an understanding of how continuous process improvement and larger scale change transformation allows our business to evolve and grow
• Help to innovate, bringing new ideas and perspectives from your rotations in Underwriting and Change back to the Operations team to improve quality, reduce costs, and increase speed
• Partner with key stakeholders across the business, building professional relationships as a core focus
• Gain a strong understanding of how the Lloyd’s market works and how these market initiatives impact Hiscox
• Receive on-the-job training as well as a structured learning programme designed exclusively for the graduate programme, ranging from financial acumen to interpersonal skills 
• Be part of an international graduate cohort, gaining a global network of peers across the business
• Receive support and guidance from our Early Careers Team, your Grad Buddy, and Senior Sponsor 

Your rotations explained:

On our Operations Graduate Programme, you will undertake five rotations across London Market Operations, Underwriting and Change. Through these rotations you will gain a holistic understanding of key processes within our London Market business and how these teams collaborate together to drive success. 

Operations 

You’ll spend the first nine months learning from the ground up, immersing yourself in the engine room of Hiscox London Market and working out how the cogs turn. Here you’ll be involved with everything from modelling and reporting through to audits and conduct. The knowledge you’ll gain while in the team will be the solid foundation for you to develop from. 

Later on in the graduate programme, you’ll undertake two rotations with our Operations Analysts and Central Operations team. Through these, you will gain hands-on experience of how we affect small change within our team and how we manage our outsourced relationships to guarantee data accuracy and accurate reporting. 

Underwriting 

You’ll see how we approach risk at Hiscox and build your knowledge of how the London Market operates when it comes to placing business. In a fast paced and varied rotation, you’ll not only build on your interpersonal skills and technical knowledge, but also gain a deep understanding of how Operations and Underwriting work alongside each other.

 Change 

We are a company that likes to innovate and work towards continuous improvement and a rotation in the Change team will give you valuable insight into how we manage this. You’ll gain experience of how new initiatives, processes and programmes are taken from an initial idea through to full integration.

Is this opportunity for you?

• Do you have the courage to ask questions, challenge the way things are done and put your own ideas forward?  
• Do you have strong interpersonal skills and the drive to partner with key stakeholders across the business?
• Do you have excellent organisational skills, with the ability to juggle multiple demands in an efficient and methodical way?
• Are you detail-orientated and comfortable working with data? 
• Are you someone who is curious with an eagerness to learn and try new things? 
• Do our core values (Courage, Ownership, Human, Connected, Integrity) resonate with you? 

Requirements

• 2:1 (predicted or obtained) in any degree discipline (UK or international equivalent).
• Fluent business English, numerate, strong interpersonal skills, strong computer literacy.
• Permission to work in the UK.

We want to invest in your long-term future at Hiscox, from the start. You will join on a permanent contract and at the end of the programme (December 2026), you will have the opportunity to move into a new Operations role within Hiscox London Market.

Click the link to apply

The closing date for applications is 3rd January 2024.

Underwriting is about risk analysis and selection, trading, creativity and innovation. At Hiscox, underwriters use judgement, skill and experience to assess, accept or decline risks in line with our underwriting philosophy. Building relationships and negotiating with trusted brokers is at the heart of what they do. Through interacting with clients and transacting business across the UK, our experts look for alternative and innovative ways to write new, profitable business. Our underwriters utilise leading technologies such as digital trading platforms and dynamic pricing models to stay ahead of an evolving market. This is key in facilitating the growth ambitions of Hiscox UK. Collaboration is an integral part of their roles, as our underwriters work cross-function, sharing and gathering insight with teams such as Pricing and Claims. 

As an Underwriting Graduate you can expect to:

• Combine your analytical ability with your people skills, building strong relationships with clients and brokers throughout your underwriting rotations
• Make a real contribution to the team you’re in, working on challenging projects and liaising with senior stakeholders from the start
• Develop an understanding of the different types of risks we insure, how we price those risks and under what conditions
• Gain excellent exposure to our Hiscox UK business overall, through two underwriting and one non-underwriting rotations
• Be enrolled into the Hiscox Faculty of Underwriting – a learning framework to support you throughout your career with us. You’ll start by learning the building blocks of Underwriting, progressing onto more complex programmes as you develop in your career
• Receive on-the-job training as well as a structured learning programme designed exclusively for the graduate programme, ranging from financial acumen to interpersonal skills
• Receive full financial support to become professionally qualified through the Chartered Insurance Institute
• Be part of an international graduate cohort, gaining a global network of peers across the business
• Receive support and guidance from our Early Careers Team, your Grad Buddy, and Senior Sponsor 

Your rotations explained:

On our Underwriting Graduate Programme, you will undertake three rotations that are each nine months in length - two of which will be in Underwriting, and the other being in a related, non-underwriting area.

Your first underwriting rotation will likely be in your “host” team, where you will be introduced to the skill of underwriting and the nuances of our Hiscox UK insurance lines.

Your second underwriting rotation will be in a different area within Hiscox UK, where you will further develop the skills and abilities gained in your first underwriting rotation, and widen your knowledge of the variety of risks insured by Hiscox UK.

We anticipate that your underwriting rotations will take place in our London PSC team and Specialty division:

London PSC (Professions and Specialty Commercial)

Our London PSC team is Hiscox UK’s largest regional office for commercial business, and here, you’ll learn to underwrite our range of cover for small-mid size business, including professional indemnity, commercial property, employer’s liability or cyber and data insurance. Risks can range from charities, software providers, renewables specialists and everything in between! Given the breadth of their work, a rotation in London PSC will broaden your perspective and knowledge as an underwriter, as you understand and consider a wider variety of risks. 

Specialty Division 

Our Specialty Division underwrites across a variety of more specialist business. From influencer and public protection, to cover for aesthetic beauty treatments and equine dentists, the division is diverse and forward-thinking, with teams across Media and Entertainment, Events, Medical Malpractice and Cyber. Specialty teams have the necessary expertise to underwrite popular streaming giants, cutting edge Fintech companies, major worldwide events and much more. During a rotation in this division, you will gain extensive technical knowledge of the specialism worked in.

Pricing 

Your non-underwriting rotation will challenge you to develop new skills as well as widen your perspective and understanding of the UK business. We anticipate that your non-underwriting rotation will be in our Hiscox UK Pricing team. The team provides pricing support, analysis and influence to the growing book of non-standard high net worth household, motor, SME commercial as well as specialty lines and sectors (e.g. media and cyber). From modelling potential claims costs to converting these into prices for our clients, the team plays an essential role in driving profitable growth for Hiscox UK. You’ll be set challenging work that will develop your skills and understanding as an underwriter.

Is this opportunity for you?  

• Do you have strong interpersonal skills with the ability to build relationships with a diverse range of individuals?
• Are you a team player who prioritises collaboration and clear communication?
• Are you someone who is curious with an eagerness to learn and try new things?
• Are you detail-orientated and comfortable working with data?
• Do our core values (Courage, Ownership, Human, Connected, Integrity) resonate with you?
• Do you have the courage to ask questions, challenge the way things are done and put your own ideas forward?

Requirements

• 2:1 (predicted or obtained) in any degree discipline (UK or international equivalent).
• Fluent business English, numerate, strong interpersonal skills.
• Permission to work in the UK.

We want to invest in your long-term future at Hiscox, from the start. You will join on a permanent contract and at the end of the programme (December 2026), you will have the opportunity to move into an Underwriting role within Hiscox UK.

Click the link to apply

The closing date for applications is 3rd January 2024.

Underwriting is about risk analysis and selection, trading, creativity and innovation. At Hiscox, underwriters use judgement, skill and experience to assess, accept or decline risks in line with our underwriting philosophy. Building relationships and negotiating with trusted brokers is at the heart of what they do. Through interacting with clients and transacting business across the UK, our experts look for alternative and innovative ways to write new, profitable business. Our underwriters utilise leading technologies such as digital trading platforms and dynamic pricing models to stay ahead of an evolving market. This is key in facilitating the growth ambitions of Hiscox UK. Collaboration is an integral part of their roles, as our underwriters work cross-function, sharing and gathering insight with teams such as, Pricing and Claims.

As an Underwriting Graduate you can expect to:

• Combine your analytical ability with your people skills, as you gain experience across direct and broker distribution channels throughout your underwriting rotations
• Make a real contribution to the team you’re in, working on challenging projects and liaising with senior stakeholders from the start
• Develop an understanding of the different types of risks we insure, how we price those risks and under what conditions
• Gain excellent exposure to our Hiscox UK business overall, through two underwriting and one non-underwriting rotations
• Be enrolled into the Hiscox Faculty of Underwriting – a learning framework to support you throughout your career with us. You’ll start by learning the building blocks of Underwriting, progressing onto more complex programmes as you develop in your career
• Receive on-the-job training as well as a structured learning programme designed exclusively for the graduate programme, ranging from financial acumen to interpersonal skills
• Receive full financial support to become professionally qualified through the Chartered Insurance Institute
• Be part of an international graduate cohort, gaining a global network of peers across the business
• Receive support and guidance from our Early Careers Team, your Grad Buddy, and Senior Sponsor

Your rotations explained:

On our Underwriting Graduate Programme, you will undertake three rotations that are each nine months in length - two of which will be in Underwriting, and the other being in a related, non-underwriting area.

Your first underwriting rotation will likely be in your 'host' team, where you will be introduced to the skill of underwriting and the nuances of our Hiscox UK insurance lines.

Your second underwriting rotation will be in a different area within Hiscox UK, where you will further develop the skills and abilities gained in your first underwriting rotation, and widen your knowledge of the variety of risks insured by Hiscox UK.

We anticipate that your underwriting rotations will take place in our Direct Commercial and York Branch divisions:

Direct Commercial

Direct Commercial is our small business insurance division for customers purchasing insurance directly with us. Creating customers for life, doing the right thing no matter how hard, and walking away knowing you have made a positive difference is at the heart of the division. Our direct business in the UK now has over 120,000 SME customers, with the highest loyalty scores in the sector. We believe that the direct-to-consumer channel will become the dominant channel for the vast majority of specialist small businesses and that Hiscox is best placed to maintain profitable market leadership in this space.

York Branch

Our York Branch division has grown a substantial book of business to date, with an established reputation underwriting property, casualty, professional indemnity and other core products. This high-performing team has ambitious growth plans, underwriting larger and more complex business, with broker interaction and business development at the heart of what they do. Given the breadth of their work, a rotation in York Branch will broaden your perspective and knowledge as an underwriter, as you understand and consider a wider variety of risks.

Claims

Your non-underwriting rotation will challenge you to develop new skills as well as widen your perspective and understanding of the UK business. We anticipate that your non-underwriting rotation will be in our Hiscox UK Claims team. The team deliver on our promise to support our customers when they need it most. You can look forward to learning about the vast array of claims we manage and will work alongside internal and external specialist solicitors, claims investigators, loss adjusters or other experts to ensure that claims are handled efficiently whilst seeking the best outcome for our customers. The team enjoys a reputation to provide industry-leading, award-winning customer service that lies at the heart of the Hiscox brand.

Is this opportunity for you?  

• Do you have strong interpersonal skills with the ability to build relationships with a diverse range of individuals?
• Are you a team player who prioritises collaboration and clear communication?
• Are you someone who is curious with an eagerness to learn and try new things?
• Are you detail-orientated and comfortable working with data?
• Do our core values (Courage, Ownership, Human, Connected, Integrity) resonate with you?
• Do you have the courage to ask questions, challenge the way things are done and put your own ideas forward?

Requirements

• 2:1 (predicted or obtained) in any degree discipline (UK or international equivalent).
• Fluent business English, numerate, strong interpersonal skills.
• Permission to work in the UK.

We want to invest in your long-term future at Hiscox, from the start. You will join on a permanent contract and at the end of the programme (December 2026), you will have the opportunity to move into an Underwriting role within Hiscox UK.

Click the link to apply

The closing date for applications is 3rd January 2024.

Our Finance functions at Hiscox are spread across our Group function, and our individual Business Units. Handling more than simply the traditional and operational responsibilities associated with the function, at Hiscox, our Finance teams create long-term value across the board, whilst enabling improved performance. From stakeholder management and business protection, to operational delivery and value creation, our teams of experts play an essential role in driving our key business planning strategies and ensuring financial stability across the firm.

As a Finance Graduate, you will be based either in our Group Finance or London Market Finance function. These functions partner together to ensure performance is correctly reported, analysed and understood. Whichever area of the business you join, your experience on the scheme will equip you with the skills, credibility and understanding to become a well-rounded finance professional, preparing you for a number of different roles in the field. Your rotations will also help you decide how you want to progress your career within Finance after the graduate programme.

As a Finance Graduate you can expect to:

• Make a real contribution to the team you’re in, working on challenging projects and developing a full understanding of the wider Finance function
• Gain exposure to the breadth of the Finance function through various rotations, equipping you with the skills, credibility and understanding to become a well-rounded finance professional
• Partner with key individuals across the business, building professional relationships and interacting with senior stakeholders from the start
• Build on the skills and technical knowledge you have gained from university
• Receive on-the-job training as well as a structured learning programme ranging from technical knowledge to interpersonal skills
• Be part of an international graduate cohort, gaining a global network of peers across the business
• Receive full financial support and study package to become a qualified Chartered Accountant through the ICAEW (The Institute of Chartered Accountants in England and Wales)
• Receive support and guidance from our Early Careers team, your Grad Buddy, and Senior Sponsor

Your rotations explained:

To equip you with a fundamental understanding of Finance, you will spend the majority of your graduate programme undertaking rotations in two core areas of Finance – Financial Reporting and Control, and Financial Planning and Analysis:

In Financial Reporting and Control, we record the actual performance of our business and we report these results to key stakeholders including our leadership teams, investors, and regulators.  We ensure accuracy of data and compliance with regulations, by analysing financial data to make informed decisions and identifying and mitigating financial risks. We also provide oversight and guidance to the business units.

In Financial Planning and Analysis, we explain the Group’s and Business Units’ financial performance and identify opportunities to maximize future performance. Working with stakeholders across the business, we focus on producing insights to help inform leadership so they are in a position to make tactical and strategic decisions to optimize business performance.

In addition to these core rotations, you will get to experience at least one other part of Finance, which could include areas such as Investor Relations, Investments, Reinsurance & Treasury, Tax or Internal Audit. We’re open to discussing which area would suit you best depending on where you’d like to gain more experience and how you’d like to develop on the programme. 

Is this opportunity for you?

• Are you comfortable working with numbers and have a clear interest in Finance?
• Are you able to communicate effectively with a diverse range of individuals, with the drive to partner with key stakeholders across the business? 
• Do you have strong analytical skills?  
• Are you able to think critically to identify areas of improvement and change?
• Are you someone who is curious with an eagerness to learn and see the bigger picture? 
• Are you detail-orientated and comfortable working with data? 
• Do our core values (Courage, Ownership, Human, Connected, Integrity) resonate with you? 
• Do you have the courage to ask questions, challenge the way things are done and put your own ideas forward?  

Requirements

• 2:1 (predicted or obtained) in a numerate degree discipline (UK or international equivalent)
• Fluent business English, numerate, strong interpersonal skills
• Permission to work in the UK

We want to invest in your long-term future at Hiscox, from the start. You will join on a permanent contract and at the end of the programme (December 2026), you will have the opportunity to move into a new role within the Finance function at Hiscox. 

Click the link to apply

The closing date for applications is 19th January 2024.