New Hiscox appointments in claims, underwriting and risk

Hamilton, Bermuda (19 July 2012) -- Hiscox Ltd (LSE:HSX), the international specialist insurer, is pleased to announce a number of senior appointments; Bob Thaker as Head of UK Claims, Joanne Musselle as Chief Underwriting Officer for Hiscox UK and Ireland, and Penny Shaw as Chief Risk Officer.

Bob Thaker will become Head of UK Claims at the end of July and succeeds Joanne Musselle following her promotion to Chief Underwriting Officer for Hiscox UK. Bob joined Hiscox two years ago as Head of Central Analysis, a team integral to the development of all the Hiscox business divisions through insight and analysis. In 2010, Bob took on the mantle of Chief Risk Officer and steered the business through a period of change brought about by the implementation of Solvency II.

Joanne Musselle joined Hiscox in April 2002 as a Technical Underwriting Manager, she moved into claims in 2006 and was tasked with developing and implementing the new Group claims strategy. Since then she has led the award winning claims division at a time of rapid growth and operational change.

Penny Shaw will join the Company from ACE to succeed Bob as Chief Risk Officer in early August. Penny joins from ACE where she was the European Group Head of Risk Management & Capital and Solvency II. Penny has successfully established and led ACE's European Solvency II programme, delivering on strategic objectives to embed risk assessment and enhanced risk based decision making.

Commenting on the new appointments, Bronek Masojada, CEO, said:

“Bob’s dedication to the development of our risk framework has been indispensable over recent years. I am delighted that Bob will be adding his analytical and strategic capabilities to the UK business.

“The Hiscox brand is underpinned by an award winning claims service – at its essence is our expertise and customer care, and Joanne has been critical to its continuing success. This experience coupled with her technical underwriting skills, will be invaluable in her new role as Chief Underwriting Officer for Hiscox UK and Ireland.

“Penny has a wealth of experience in driving improvements in risk management, we are very excited to have her on board.”


For further information:

Hiscox Ltd
Kylie O’Connor, Head of Communications

+44 (0) 207 448 6656
Clemmie Raynsford
+44 (0)20 7404 5959

Notes to editors

About Hiscox
Hiscox, headquartered in Bermuda, is an international specialist insurance group listed on the London Stock Exchange (LSE:HSX). There are three main underwriting parts of the Group – Hiscox London Market, Hiscox UK and Europe and Hiscox International. Hiscox London Market underwrites mainly internationally traded business in the London Market – generally large or complex business which needs to be shared with other insurers or needs the international licences of Lloyd’s. Hiscox UK and Hiscox Europe offer a range of specialist insurance for professionals and business customers, as well as high net worth individuals. Hiscox International includes operations in Bermuda, Guernsey and USA. For further information, visit

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