Hiscox appoints Stéphane Flaquet to newly created Chief Transformation Officer role

Hamilton, Bermuda (4 February 2021) – Hiscox Ltd (LSE:HSX), the international specialist insurer, has today announced the appointment of Stéphane Flaquet, who currently serves as CEO of Hiscox Europe, as its Chief Transformation Officer for the Group.

In this newly created role, Stephane will be responsible for overseeing the delivery of the Group’s multi-year, cross-geography transformation programmes, working with business units as well as functions such as claims and IT to simplify and streamline the existing operating model and realise the efficiencies of the Company’s growing scale.

Stéphane will be responsible for establishing Group-wide change governance, driving more effective use of data and enhancing operational effectiveness. He will become a member of the Hiscox Operating Committee and will report to Group CEO Bronek Masojada.

Stéphane has been with Hiscox since 2010, originally serving as Chief Operating Officer for Europe, based in Paris. In 2012 he relocated to London as Chief Information Officer, a role he held until 2016 when he became CEO of Hiscox Europe. Under his leadership, Europe has delivered four years of profitable growth, improved operational efficiency, and technology transformation.

Prior to joining Hiscox, Stéphane worked across a number of sectors within Financial Services for companies such as Paribas, CapitalOne and AIG, in France, the United Arab Emirates and Spain.

Bronek Masojada, Hiscox Group CEO said; “There are opportunities ahead in all our business areas and our multi-year investment in technology means we are well placed to grasp them. In his new role, Stéphane will help drive the ongoing evolution of our business model to ensure we are fit for the future. Stéphane brings to the role proven leadership ability, excellent strategic and operational knowledge, as well as a passion for driving digital change and I look forward to working with him in this new capacity.”

In light of Stéphane’s move, Robert Dietrich, Managing Director of Hiscox Germany, will become acting CEO of Hiscox Europe with immediate effect.


For further information:

Hiscox Ltd

Marc Wetherhill, Group Company Secretary, Bermuda                +1 441 278 8321

Kylie O’Connor, Group Communications Director, London           +44 (0)20 7448 6656

Yana O’Sullivan, Investor Relations Manager, London                 +44 (0)20 3321 5598


Notes to editors

About the Hiscox Group

Hiscox is a global specialist insurer, headquartered in Bermuda and listed on the London Stock Exchange (LSE:HSX). Our ambition is to be a respected specialist insurer with a diverse portfolio by product and geography. We believe that building balance between catastrophe-exposed business and less volatile local specialty business gives us opportunities for profitable growth throughout the insurance cycle. 

The Hiscox Group employs over 3,000 people in 14 countries, and has customers worldwide. Through the retail businesses in the UK, Europe, Asia and the USA, we offer a range of specialist insurance for professionals and business customers as well as homeowners. Internationally traded, bigger ticket business and reinsurance is underwritten through Hiscox London Market and Hiscox Re & ILS.

Our values define our business, with a focus on people, courage, ownership and integrity. We pride ourselves on being true to our word and our award-winning claims service is testament to that. For more information, visit www.hiscoxgroup.com.

Hiscox response to COVID-19
Hiscox is committed to supporting the international response to this pandemic. The Group is supporting employees around the world with flexible and remote working as well as socially distanced office working and the provision of mental health and wellbeing services. Wherever possible operations have been reorganised to deploy more employees to provide customer support. Hiscox has not furloughed any staff and has not accessed any UK Government support schemes.

Hiscox is working with the rest of the insurance industry through the Association of British Insurers’ COVID-19 Support Fund, which is directing financial support to where it will have the most impact. Through the Hiscox Foundation, the Group is also supporting vulnerable groups via donations to established charities such as the Trussell Trust and Age UK and around the world via donations to food banks, the Red Cross and Personal Protective Equipment (PPE) funds.

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