London, UK (26 April, 2023) – Hiscox, the specialist global insurer, has appointed Steve Parry as Group Claims Director, effective from 1st July 2023, and subject to the relevant regulatory consents.
In his new role, Steve will lead a global team of claims professionals and be responsible for driving Hiscox’s Group-wide claims strategy, setting standards, performance metrics and controls as well as providing technical expertise through a number of centres of excellence. Steve will be based in London and report to Stéphane Flaquet, Group Chief Operations and Technology Officer.
He will join from AIG where he is currently Global Head of Technical Claims. In this role he has global responsibility for technical claims across all of AIG’s commercial lines of business and personal insurance; driving the group’s claims strategy, providing oversight and governance, and defining and implementing the group response to key events and market losses. Prior to AIG he spent 14 years at ACE / Chubb where he held various roles, latterly as Claims Director for the UK and EMEA.
Commenting on his appointment, Stéphane Flaquet said: “As our business continues to grow, so too does the need to strengthen our technical expertise to continue to provide brilliant service to our customers in our specialised fields. Steve’s all-round experience across big ticket and retail in both personal and commercial lines will be instrumental in providing clear strategic direction to our award-winning claims function across the globe. I look forward to welcoming him to the team.”
Steve Parry added: “Claims is the most tangible part of insurance for individuals and businesses. It’s where they find out whether the policy they bought delivers quickly and efficiently on its promise. Hiscox has a well-earned reputation for looking after its customers and I look forward to building on its claims heritage through technical thought leadership, technology, and data while continuing to deliver outstanding service.”
For further information please contact:
Carmel McCarthy 07769 280903
Notes to editors
About The Hiscox Group
Hiscox is a global specialist insurer, headquartered in Bermuda and listed on the London Stock Exchange (LSE:HSX). Our ambition is to be a respected specialist insurer with a diverse portfolio by product and geography. We believe that building balance between catastrophe-exposed business and less volatile local specialty business gives us opportunities for profitable growth throughout the insurance cycle.
The Hiscox Group employs over 3,000 people in 14 countries, and has customers worldwide. Through the retail businesses in the UK, Europe, Asia and the USA, we offer a range of specialist insurance products in commercial and personal lines. Internationally traded, bigger ticket business and reinsurance is underwritten through Hiscox London Market and Hiscox Re & ILS.
Our values define our business, with a focus on people, courage, ownership and integrity. We pride ourselves on being true to our word and our award-winning claims service is testament to that. For more information, visit www.hiscoxgroup.com.
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