Responsibility

We’re here to absorb risk in a meaningful way for our customers.

As an insurer, if we do our job well, our customers and society benefit when times are tough. Being an insurer our customers can rely on really matters to us, and it’s this philosophy that underpins our approach to Environmental, Social and Governance (ESG) issues.

James Millard
ESG really matters to me, and it matters to Hiscox. We made great progress in 2020 through pragmatism and focus, and in 2021 we will build on this – embedding our divestment policies and setting new carbon reduction targets which are aligned to the Science Based Targets initiative.

James Millard - Group Chief Investment Officer and ESG Executive Sponsor

Our ESG approach

The Hiscox ESG framework we have developed helps us stay focused and make an impact. It ensures we are pragmatic and consistent, teaming Group-wide themes with local market relevance.

Environmental

We’ve made it our business to help customers understand and manage climate risks. We carefully manage our environmental impact and work with our customers, suppliers and business partners to respond to the changing climate.

As a business with a long-term outlook, it’s important we play our part in the debate on how to mitigate the impact of climate change on the global economy.

Hiscox careers London office at night

Social

We want to build teams that are as diverse as the customers we serve, and create a vibrant and inclusive work environment where all employees can thrive.

Our values guide our business: to have courage and integrity, taking ownership and working together to build something better. Above all, we are human and we are a business that cares about people. In our most recent employee survey, 94% of our employees said that they share our company values.

We strive to be an insurer our customers can rely on, by paying all valid claims swiftly, and a good corporate citizen, by contributing to the communities of which we are a part.

Hiscox careers Lisbon office

Governance

As a global insurer, good governance practices are essential to our day-to-day business of serving customers and paying claims, and are strongly woven into both risk assessment and strategy, with responsibility ultimately sitting with the Board and its committees.

Our ESG journey

Our ESG journey

We take our role in the world seriously and want to play a responsible part in society. Our focus is on the long-term and where we can make a difference. Take a look at our journey so far.

Our policies and disclosures

We are guided by our values first and foremost, but we also have policies and disclosures that underpin the way we do business.

Environmental, social and governance issues (including issues such as tax, anti-bribery and anti-corruption, investor stewardship and climate change) and diversity and inclusion are integrated into both risk assessment and strategy, with responsibility ultimately sitting with the Board and its committees. 

What guides us?

Our values guide our business: to have courage and integrity, taking ownership and working together to build something better. Above all, we are human and at the heart of our business is a restless spirit to give our customers the confidence to realise their ambitions.

As we grow, we’ve always got one eye on making sure our values remain front and centre.