Hiscox bees York office

Responsibility

Our approach

Our values underpin every aspect of our business and have earned us a reputation for decency and integrity. They are reflected in our work, the marketplace, our workplace culture and in our approach to the environment and communities in which we operate.

We believe in integrity and decent behaviour and we strive to have honest and fair dealings with all our stakeholders in the marketplace; our customers, brokers and investors.

Our core values guide our business: to challenge convention, to have courage, to provide quality products, to excel in the service we provide and be human in our approach. At the heart of our business is a restless spirit to challenge convention in our industry and in ourselves to always do better. These values underpin a reputation we have earned for integrity in everything we do.

Hiscox staff London office

Our people

We aim to employ and keep the best people in the business.

Hiscox Paris office

Customers and brokers

Our reputation as an insurer whose word can be trusted sets us apart in our industry.

Supporting our community

The Hiscox Foundation, led by our employees, looks for ways to support local communities.

Hiscox staff Atlanta office

Hiscox and the environment

How we manage and reduce our impact on the environment, both direct and indirect.

With 100 years of underwriting heritage, we have more than 2,700 staff across 14 countries. All staff receive training and regular communication on our values and policies (including anti-bribery and corruption, labour standards and whistle-blowing). Compliance with our values and policies is specifically incorporated into performance management, and we look for similar principles and standards to be adhered to by the many intermediaries we work with, from contract workers to third party suppliers.

Environmental, social and governance issues (including issues such as tax, anti-bribery and corruption, investor stewardship and climate change) are integrated into both risk assessment and strategy, with responsibility ultimately sitting with the Board and its committees. We strongly believe in the rule of law and we are committed to comply with all relevant international and local laws wherever we operate.